Shipping & Return Policy
Estimated time of delivery is 7-10 days from date of order.
Shipping is FREE for all orders above Rs.699/-. For Orders of value up to Rs.699/- a nominal shipping cost of Rs.40/- is applicable. Currently we deliver only in India.
Return & Exchange Policy
In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product. You must email us at email@example.com about any damaged items in your shipment within 48 hours of receiving your order. If your claim is genuine, we will surely arrange for a refund / exchange once you send the product back to us. However, requests for returns will be approved only if the products are unwashed, urworn and the merchandise and price tags are intact.
All Returns should be shipped to below address -
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: Texpro Enterprise ,108 Biren Roy Road West, Kaharpara Basti , Behala ,Kolkata , West Bengal 700061